Email Delivery

 

The easiest and fastest method to ensure delivery to your inbox, please add hello@mycomt.net to your email contact list.

We have listed a variety of email services below to help you add the email addresses to your approved sender list. (PDF/Printable Version)

Jump Directly to your email service/program:
AOL, AT&T, Comcast SmartZone / Xfinity, Cox.net Email, EarthLink, Entourage, Gmail/Google, MacMail, MSN, Mozilla Thunderbird, Outlook, Outlook.com, Road Runner Webmail, Verizon, Windstream, Yahoo

Email Services (Alphabetical Order)

AOL
(Email to add: hello@mycomt.net)

  1. WebMail
  2. Open the email.
  3. Click on the sender’s name and email address.
  4. Click “Add to Address Book” in the window that appears.
  5. Enter any additional information.
  6. Click Save.

(Return to top)

AOL (version 9.0 or higher)
(Email to add: hello@mycomt.net)

  1. Copy the “from” address from the latest email (or you can copy the addresses listed above).
  2. In the pop-up box, select Add.
  3. Paste the copied address/type the address required in the Other email field.
  4. Make the newly added address the “Primary email address” by checking the checkbox.
  5. Select Save.
    For previous versions of AOL, please visit AOL’s support.

(Return to top)

AT&T Web Email
(Email to add: hello@mycomt.net)

  1. Open your mailbox.
  2. Select Options on the top right hand side > Mail Options > Filters > Add Filter.
  3. Select Filters.
  4. Click “Add Filter”.
  5. In the top row, labeled From Header, select “contains” from the pull-down menu. Enter the address in the text box next to the pull-down menu.
  6. Example: You can either give a specific email address or use @xxxxx.com or *xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  7. Move down to the bottom where there is the option “Move the message to”. Select Inbox from the drop-down menu.
  8. Select the Add Filter button once again.
    For additional help with whitelisting email addresses in AT&T, please see AT&T’s support.

(Return to top)

Comcast SmartZone / Xfinity
(Email to add: hello@mycomt.net)

  1. Click Address Book.
  2. Click “New” and choose “New Contact”.
  3. Add the email address and any additional information.
  4. Click Save.
    For additional help with whitelisting email addresses in Comcast SmartZone, please see Xfinity’s support.

(Return to top)

Cox.net Email
(Email to add: hello@mycomt.net)

  1. Go to WebMail Inbox window.
  2. Click “Preferences”.
  3. Under General Email Preferences, click Blocked Senders.
  4. Type in the sender or domain you wish to allow in the Exceptions List.
  5. Click Add.
  6. Click Save.
    For additional help with whitelisting email addresses in Cox, please see Cox’s support.

(Return to top)

  1. Open the Address Book.
  2. Click Add.
  3. Enter your contact’s domain.
  4. Click Save.
    For additional help with whitelisting email addresses in Earthlink emails, please see Earthlink’s support.

(Return to top)

Entourage
(Email to add: hello@mycomt.net)

  1. Open the email.
  2. Right-click the sender’s email address.
  3. Select “Add to Address Book” in the short-cut menu.
  4. Verify the sender’s contact details.
  5. Click Save.
    For additional help with whitelisting email addresses in Entourage emails, please see Microsoft’s support.

(Return to top)

Gmail
To ensure that you receive emails in your inbox, you can add the email address to your contact list. If one of our mails has been moved to the spam folder, you can mark it “Not Spam” to whitelist it. 
(Email to add: hello@mycomt.net)

  1. Select contacts from the options on the left side of the Gmail Inbox.
  2. Select “Create Contact” on the top menu.
  3. Enter the email address in the primary email box.
  4. Select Save.
    For additional help with whitelisting email addresses in Gmail, please see Gmail’s support.

(Return to top)

MacMail
(Email to add: hello@mycomt.net)

  1. Open the email.
  2. Ctrl-click the sender’s email address and select “Open in Address Book.”
  3. Verify the sender’s contact details.
  4. Click Save.
    For additional help with whitelisting email addresses in MacMail, please see Apple’s support.

(Return to top)

MSN
(Email to add: hello@mycomt.net)

  1. Select Settings: Email | Junk e-mail (bottom left, just above Calendar).
  2. From the E-mail settings screen, select Junk E-mail Guard.
  3. Select Safe List.
  4. Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  5. Select Add.
    For additional help with whitelisting email addresses in MSN, please see Microsoft’s support.

(Return to top)

Mozilla Thunderbird
(Email to add: hello@mycomt.net)

  1. Check if your contact’s email is in your Junk folder, right-click on the email and choose “Mark As Not Junk”.
  2. Click Address Book.
  3. Make sure that the Personal Address Book is highlighted.
  4. Click New Card, the New Card window will display.
  5. Under the Contact tab, copy your contact’s “From” address and paste it into the Email dialog box.
  6. Click OK.
    For additional help with whitelisting email addresses in Thunderbird, please see Mozilla’s support.

(Return to top)

Outlook
(Email to add: hello@mycomt.net)

For 2003, 2007 and Express – Without an example email address in your inbox:

  1. Select Actions from the toolbar at the top of the screen.
  2. Select Junk E-mail.
  3. Select Junk E-mail Options…
  4. Click the Safe Sender tab.
  5. Click Add.
  6. Type in the email address you wish to add to your safe sender list.
  7. Click OK.

(Return to top)

For 2003, 2007 and Express – With an example email address in your inbox:
(Email to add: hello@mycomt.net)

  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
  3. Note: This is located in the “Junk Email” section.
  4. Select “Add sender to Address book”.
  5. Click OK.

(Return to top)

For 2003, 2007 and Express – To whitelist an entire domain:
(Email to add: hello@mycomt.net)

  1. Open the email.
  2. In the Toolbar options at the top, click the Safe Lists drop-down.
  3. Note: This is located in the “Junk Email” section.
  4. Select “Add Sender’s Domain (@example.com)” to Safe Senders List.
  5. Click OK.

(Return to top)

For 2010
(Email to add: hello@mycomt.net)

  1. In Outlook, go to the Home tab.
  2. Click the Junk button.
  3. Choose “Junk E-Mail Options” from the drop-down list.
  4. Go to the Safe Senders tab.
  5. Type in either the email address or the domain name you wish to add.
  6. Click OK.

(Return to top)

For 2013
(Email to add: hello@mycomt.net)

  1. In Outlook, go to the Home tab.
  2. Click Junk > Junk Email Options.
  3. Select the Safe Senders tab and click Add.
  4. In the Add address or domain box, enter the email address or the domain name you want to whitelist.
  5. Click OK and close the window.

(Return to top)

Express
(Email to add: hello@mycomt.net)

  1. In Outlook, go to the Tools menu.
  2. Select “Address Book”.
  3. Click New and select New Contact from the drop-down menu.
  4. Type in email address and include any details you want.
  5. Click OK.

(Return to top)

Outlook.com
(Email to add: hello@mycomt.net)

  1. Open your Outlook mailbox.
  2. Select Options from the top right (next to the question mark).
  3. Select More options > Safe and blocked senders (under Preventing junk email) > Safe senders.
    In the space provided, enter the address.
  4. Example: You can either enter a specific email address or use *xxxxx.com or @xxxxx.com to whitelist the domain (replace the xxxxx with the domain name).
  5. Select Add to list.
  6. Ensure the safe mailing lists box has the address you entered, and select OK.
  7. For additional help with whitelisting email addresses in Outlook, please see Microsoft’s support.

(Return to top)

Road Runner Webmail
Adding an email address to the safe sender list will add the email to your inbox and future emails will be delivered to the inbox.
(Email to add: hello@mycomt.net)

  1. Open your Road Runner mailbox.
  2. Open your Junk Mail folder.
  3. Select the email that includes the e-mail address you would like to add as a safe sender.
  4. Click “Mark as Not Spam”.
    For additional help with whitelisting email addresses in RoadRunner, please see Road Runner’s support.

(Return to top)

Verizon
(Email to add: hello@mycomt.net)

  1. Open your Inbox.
  2. Click Options.
  3. Click Block Senders.
  4. Locate the “Safe List”.
  5. Enter your contact’s domain.
  6. Click OK.
    For additional help with whitelisting email addresses in Verizon, please see Verizon’s support.

(Return to top)

Windstream
(Email to add: hello@mycomt.net)

  1. Click the Settings tab.
  2. Click Messages.
  3. Click Allow and Block Messages.
  4. Select “Advanced Block Senders”.
  5. In the Allowed Senders and Domains area, type the senders and domains you want to allow.
  6. Click OK.
    For additional help with whitelisting email addresses in Windstream, please see Windsteam’s support.

(Return to top)

Yahoo
In Yahoo Mail, your Contacts list is your whitelist. To add the From Address to your Yahoo Contacts:
(Email to add: hello@mycomt.net)

  1. Open your Yahoo mailbox.
  2. Click the address book icon under the Yahoo! Mail logo. When you roll your mouse over it, it will say Contacts.
  3. Click “New Contact”.
  4. Fill in the fields of your Contact.
  5. Click Save.
    For additional help with whitelisting email addresses in Yahoo, please see Yahoo’s support.

(Return to top)